Our terms and conditions of use
Prices and Quotations
1.1 The price of the Goods and/or Services will be the Company’s quoted price
(or if there is no quoted price, the Company’s list price on the date of
delivery) inclusive of any duties but exclusive of value added or other taxes
except where stated otherwise. All quotations issued by the Company for
the supply of Goods and/or Services shall remain open for acceptance for
the lesser of 90 days or such other period as may be stated in the
quotation. Prices shall not include handling, freight, packaging, insurance or
similar costs, for which an additional charge will be made where applicable.
In particular, a handling charge may be made for small orders.
1.2 The Company shall not modify quoted prices at any time before delivery to
the Buyer unless to reflect (a) any changes to its costs resulting from any
alteration in or addition to the Buyer’s requirements or (b) any changes in
external costs, charges, duties or taxes arising in relation to the provision of
the Goods or Services which are outside the control of the Company.
2.1 All orders require full payment in advance before dispatch.
2.2 The Company shall invoice for Products Purchased at the Point of Sale.
2.3 Unless otherwise specified, payment shall be due in the currency invoiced no
later than thirty (30) days from the date of invoice. Bank charges incurred as
a result of payment being made from overseas accounts shall be reimbursed to
the Company by the Buyer. All payments shall be made free of any demand,
deduction or set-off by the Buyer.
2.4 In the event of late payment the Company reserves the right:
(i) in the case of Goods, to suspend deliveries and/or any of its
outstanding obligations under the Contact; and
(ii) in the case of Services (other than those set out in (iv) below), to
suspend the provision of Services; and in either case:
(iii) to charge interest to cover administrative and other associated costs
in relation to the late payment pursuant to the Late Payment of
Commercial Debts (Interest) Act 1998 (“the LCD Act”) where
(iv) In situations where the LCD Act does not apply, to charge the
interest which would be payable were the LCD Act applicable;
(v) In case of the provision of conferences, courses or the hiring out of
facilities, to refuse admission to the course or conference, or to
deny access to the facilities concerned.
2.4.1 With respect to credit accounts, the Company may make a search
against the Buyer with a credit reference agency which may keep a
record of that search and will share that information with other
businesses. The Company may also make enquiries about the
proprietors, principal directors, partners or managers of the Buyer
with a credit reference agency.
Delivery of Goods
3.1 Delivery of Goods under a Contract shall be deemed to take place at the
Company, irrespective of the party arranging delivery to the Buyer.
3.2 Delivery of Goods to the Buyer is not included in the price.
3.3 In the event of late delivery of Goods by the Company, Clause 6 shall
3.4 The Buyer shall notify the Company within five (5) working days in
writing of any short delivery or defects in respect of Goods reasonably
discoverable on careful examination. The Company’s sole obligation shall
be, at its option, to replace or give a refund in respect of any defective
Goods or refund the purchase price of any undelivered Goods.
4.1 The Company will use all reasonable endeavours to avoid any delay in
delivery of Goods or provision of Services on the dates notified to the
Buyer. Failure to deliver or perform by the specified date will not be a
sufficient cause for cancellation, nor will the Company be liable for any
direct, indirect, consequential or economic loss, or any costs charges or
expenses suffered or incurred due to delay in delivery.